Hospitality Service Representative
3 weeks ago
Located in a picturesque setting, this resort-style establishment offers a unique blend of leisure and professional opportunities.
With its own championship golf course, scenic waterways ideal for fishing, and a dining venue that highlights local produce, Grupo Mantra stands out as a preferred destination for conferences and a rewarding workplace.
Are you dedicated to providing exceptional guest experiences? Become a vital member of our enthusiastic Front Office Team as a Guest Service Agent and advance your career in hospitality.
Key Responsibilities:
- Ensure outstanding service from the moment guests arrive until their departure and beyond.
- Serve as the primary point of contact for guests and visitors.
- Handle a diverse range of front office responsibilities, ensuring each day presents new challenges, from promoting hotel amenities to managing reservations and guest accounts.
- Share your extensive knowledge of local attractions and amenities with guests and visitors.
Qualifications:
- Ability to thrive in a fast-paced environment, multitask effectively, and swiftly address challenges.
- Excellent communication skills and a commitment to personal presentation.
- A friendly individual who brings joy to both colleagues and guests.
- A positive demeanor and energetic approach that enhances every shift.
- A strong customer service orientation with a genuine desire to ensure guests have a delightful stay.
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