Customer Service Ambassador

2 weeks ago


StratforduponAvon, Warwickshire, United Kingdom NFU Mutual Full time

About the Role

We are seeking a highly skilled Customer Service Representative to join our team at NFU Mutual, dealing with our Avon Insurance customers.

Key Responsibilities:

  • Provide exceptional customer service and support to our Avon Insurance customers, resolving queries and issues in a timely and professional manner.
  • Work closely with our internal teams to ensure seamless communication and collaboration, driving business growth and customer satisfaction.
  • Participate in ongoing training and development programs to enhance your skills and knowledge, staying up-to-date with industry trends and best practices.
  • Contribute to a positive and inclusive work environment, fostering a culture of employee engagement and well-being.

What We Offer:

  • A comprehensive training program, equipping you with the skills and knowledge to excel in your role.
  • A competitive salary and benefits package, reflecting your value to our organization.
  • The opportunity to work from home 40% of your time, promoting work-life balance and flexibility.
  • A dynamic and supportive team environment, encouraging collaboration and growth.


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