Finance Operations Specialist

6 days ago


Lincolnshire, United Kingdom Service Care Solutions Full time

**Job Summary:**

Service Care Solutions is seeking a highly skilled Finance Technician to join their team. As a Finance Technician, you will play a crucial role in providing financial support and processing services to various clients.

**Key Responsibilities:**

  • **Financial Support:**
    • Provide an overall finance support/processing service to various clients in a flexible manner, ensuring that an effective, efficient, and customer-focused service is delivered within required KPI, PI, and activity timescales.
  • **Data Management:**
    • Work as part of a team using an adult care case management system for service users requiring direct payments, provider payments, deferred payments, residential, and non-residential assessments.
  • **Financial Advice:**
    • Ensure that the advice is interpreted and managed within local policies and national guidance to direct payments, provider payments, deferred payments, residential, and non-residential assessments.
  • **Complex Data Management:**
    • Ensure that complex data management is provided on behalf of the local authority and falls within local policies and national guidance to process and maintain direct payments, provider payments, deferred payments, residential, and non-residential assessments.
  • **Workload Management:**
    • Manage workload and prioritize tasks effectively and extract data to help support any service user complaints/requests (including SARS or FOI).
  • **Communication:**
    • Effectively communicate with outside bodies such as legal service organizations.
  • **Correspondence and Enquiries:**
    • Deal with routine correspondence and telephone enquiries of a personal and confidential nature pertaining to service users' financial details and the payments to service providers.
  • **Post Management:**
    • Deal with daily incoming and outgoing post for the direct payments, provider payments, deferred payments, residential, and non-residential assessments teams within agreed timescales and deadlines.
  • **Procedure Review:**
    • Work together with your colleagues in reviewing and updating procedures to improve quality and consistency.
  • **Relationships:**
    • Maintain effective working relationships with Lincolnshire County Council staff, providers of services, service users, and other professionals.
  • **Filing Systems:**
    • Maintain computer and manual filing systems.


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