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Customer Account Manager

2 months ago


Wolverhampton, Wolverhampton, United Kingdom Tyman UK & Ireland Full time
About the Role

We are seeking a highly skilled Customer Account Manager to join our team at Tyman UK & Ireland. As a key member of our sales team, you will be responsible for managing and nurturing relationships with existing clients to ensure their satisfaction, retention, and growth.

Key Responsibilities
  • Manage and balance customer enquiries to drive the optimum return for the business.
  • Interpret customer enquiries accurately and provide effective solutions.
  • Ensure strong relationships are maintained with customers across all levels.
  • Engage with key stakeholders within the business to identify job winning solutions.
  • Manage projects through the delivery fulfilment process.
  • Work within company policies to ensure pricing, commercial risks, and operational capability are evaluated.
Requirements
  • Experience in a similar account management, client services, or customer relationship role.
  • Proven experience in working in driving business growth.
  • Knowledge of the industry specific to the company is preferred but not essential.
  • Excellent verbal and written communication techniques.
What We Offer
  • Competitive Salary
  • 33 days holiday including bank holidays
  • Pension match up to 7%
  • 4 x Salary Life Assurance
  • Wellbeing Support
  • Subsidised Canteen/Free parking
  • Volunteering and Team Building Days
About Us

Here at Tyman UK & Ireland, our purpose is to transform the security, comfort, and sustainability of living and working spaces through our expert touch.

Access 360 provides a total manufacturing solution for roof, ceiling, wall, and floor access products to the commercial construction industry.