Regional Lead for Channel Management and Rebate Operations

1 week ago

Guildford, Surrey, United Kingdom Western Digital Full time

About the Role

Western Digital is seeking a highly skilled Regional Lead to join our team in EMEA. As a key member of our organization, you will be responsible for leading the settlement planning and execution for Channel Management, from receipt of POS/Inventory Data to rebate settlement/payout for our EMEA customer base.

Key Responsibilities

  • Lead the settlement planning and execution for Channel Management, ensuring accurate and timely rebate payments to our EMEA customer base.
  • Drive process improvements and alignment across all aspects of rebates and claims settlements, harmonizing rebate programs across all subsidiaries.
  • Engage with counterparts in Sales, Sales Operations, Marketing, Pricing, AR Collections, Finance, and across all segments of the supply chain to resolve and avoid customer concerns regarding rebate settlement.
  • Provide functional guidance, training, and support to off-shore Rebate Analysts to ensure accurate and timely rebate payments.
  • Troubleshoot issues related to rebate disputes and deductions, providing solutions and managing operational escalations.
  • Engage directly with the regional customer base to ensure healthy relationship dynamics and drive process improvements through the POS to rebate settlement interaction.
  • Ensure rebate settlement meets all internal controls requirements and external customer satisfaction.
  • Assist with key periodic business targets and support enterprise-wide ERP, Rebate, and Inventory tools implementations.

Requirements

  • Project management skills with ability to manage and drive projects to completion, managing stakeholder expectations and timelines.
  • Knowledge of Distribution Channel Management and Accounts Receivable.
  • Bias for action, ability to manage global stakeholders, leadership, and strong business partnering across supply chain, pricing, and sales-related organizations.
  • Systems aptitude, with knowledge of Model N, Oracle, and SAP desired.
  • Fundamental awareness of accounting principles.

About Western Digital

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect, and contribution.

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