Regional Lead for Rebate Operations

2 months ago

Guildford, Surrey, United Kingdom Western Digital Full time
Job Summary

We are seeking a highly skilled Regional Lead for Rebate Operations to join our team at Western Digital. As a key member of our organization, you will be responsible for leading the settlement planning and execution for Channel Management, from receipt of POS/Inventory Data to rebate settlement/payout for the EMEAi customer base.

Key Responsibilities
  • Drive improvements and alignment across all aspects of rebates and claims settlements, harmonizing rebate programs across all subsidiaries.
  • Engage counterparts in Sales, Sales Operations, Marketing, Pricing, AR Collections, Finance, and across all segments of the supply chain to resolve and avoid customer concerns regarding rebate settlement.
  • Provide functional guidance, training, and support to off-shore Rebate Analysts to ensure accurate and timely rebate payments.
  • Troubleshoot issues related to rebate disputes and deductions, determine cause, provide solutions, and manage operational escalations.
  • Ensure healthy relationship dynamics with the regional customer base and drive process improvements through the POS to Rebate Settlement interaction.
  • Conflict resolution, problem-solving, and customer negotiations.
  • Ensure Rebate Settlement meets all internal controls requirements and external customer satisfaction.
  • Assist with key periodic business targets and support enterprise-wide ERP, Rebate, and Inventory tools implementations.
Requirements
  • Project management skills.
  • Ability to manage and drive projects to completion, managing stakeholder expectations and timelines.
  • Knowledge of Distribution Channel Management and Accounts Receivable.
  • Bias for action, ability to manage global stakeholders, leadership, and strong business partnering across supply chain, pricing, and sales-related organizations.
  • Systems aptitude, with knowledge of Model N, Oracle, and SAP desired.
  • Fundamental awareness of accounting principles.
About Western Digital

Western Digital thrives on the power and potential of diversity. We believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect, and contribution.

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