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Medical Secretary

2 months ago


Stanmore, Greater London, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time
About the Role

We are seeking a highly skilled and organized Medical Secretary to join our team at the Royal National Orthopaedic Hospital NHS Trust. As a Medical Secretary, you will play a vital role in providing administrative support to our clinical teams, ensuring the smooth operation of our services.

Key Responsibilities
  • Provide high-quality secretarial and administrative services to our clinical teams, including typing, proofreading, and general administration duties.
  • Manage the clinical team's correspondence, including clinic letters and other clinical or general correspondence.
  • Book patient appointments in line with the 18-week pathway targets and Trust guidelines.
  • Ensure compliance with data protection and GDPR regulations.
  • Work effectively as part of a multidisciplinary team, providing excellent customer care and communication skills.
  • Manage the postal system for incoming and outgoing mail, and deal with telephone and email queries promptly and efficiently.
  • Undertake general office duties, including photocopying, faxing, filing, and scanning.
  • Provide cover for other administrative/secretarial staff during times of absence, as delegated by the Deputy Service Manager.
Requirements
  • Good communication and interpersonal skills.
  • Good organization skills and ability to prioritize workload.
  • Ability to work well in a team and on own initiative.
  • Ability to multitask and perform general administrative duties.
  • Ability to work to tight deadlines and targets.
  • Attention to detail and good customer care skills.
  • Good standard of English, both written and spoken.
  • AMSPAR or equivalent qualification.
  • Secretarial/Word Processing qualifications.
  • Minimum of 1-3 years medical secretarial experience within NHS Hospital care.
  • Minimum 1-3 years audio typing experience within NHS Hospital care.
  • Experience of working within multi-disciplinary teams in a Hospital setting.
  • Understanding of the need for confidentiality and data protection.
About Us

The Royal National Orthopaedic Hospital NHS Trust is a leading centre for the treatment of patients with orthopaedic and neuro-muscular conditions. We pride ourselves on delivering world-class patient care and staff experience, and we are committed to providing a dynamic and supportive working environment.

We are a global leader in our field, and we offer a wide range of experience and expertise to our patients. Our dedicated staff come from diverse backgrounds, and we are committed to providing a welcoming and inclusive environment for all.

We are rated good by the CQC, and we cover two sites, one in central London and one in Stanmore. We have recently opened The Stanmore Building, a new, state-of-the-art inpatient facility.