Orthopaedic Administrator

3 weeks ago

Stanmore, Greater London, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time
Job Title: Orthopaedic Administrator

We are seeking a highly organized and detail-oriented individual to join our team as an Orthopaedic Administrator. The successful candidate will provide administrative support to the Spinal Surgery Unit, ensuring the smooth operation of the department.

Key Responsibilities:
  • Provide administrative support to the Spinal Surgery Unit, including typing clinic letters and other clinical correspondence.
  • Book patient appointments and manage waiting lists in accordance with Trust guidelines and the 18-week pathway.
  • Deal with incoming telephone enquiries and written queries promptly and efficiently.
  • Oversee the scanning and filing of correspondence, clinic notes, and test results.
  • Work effectively in a multi-disciplinary team, using initiative to prioritize workload and maintain high standards of care.
Person Specification:
  • GCSE level, grade C or above, including English.
  • Literate and numerate.
  • Evidence of continuing education and development.
  • Medical administrative or secretarial experience within a NHS secondary care setting.
  • Working within a customer care environment.
  • Experience of using large databases and patient information systems.
Desirable:
  • Experience of working within a multidisciplinary team.
  • Database analysis.
  • Knowledge of orthopaedic and sarcoma services.
  • Knowledge of NHS patient agenda.
  • Knowledge of Trust objectives.

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