Operations Manager for Technical Services

3 weeks ago


Leatherhead, Surrey, United Kingdom PRS Full time
Position Overview

Operations Manager for Technical Services

Salary: £50,000

PRS is seeking an Operations Manager for Technical Services to oversee a Healthcare Contract. This role involves leading the Technical Operations team to ensure efficient and cost-effective service delivery of technical building services. The focus will be on developing innovative solutions across a diverse portfolio of properties, ensuring high-quality care environments that are compliant, safe, and sustainable.

Key Responsibilities

  • Manage, plan, and deliver all aspects of technical operational services, ensuring compliance with legal and statutory requirements.
  • Oversee the management of a hard facilities management annual revenue budget exceeding £2M.
  • Contribute to the development of a maintenance strategy aligned with property objectives, coordinating a 5-year Forward Maintenance Plan with maintenance contractors and the property team.
  • Ensure that relationships with technical subcontractors and partners align with strategic goals, addressing clinical and financial needs as they arise.
  • Generate management reports against key performance indicators related to time, cost, and quality, using insights to enhance service delivery and departmental goals.
  • Communicate service levels effectively to building users, providing clear leadership and direction.
  • Facilitate an integrated approach to service delivery by coordinating with other elements of the Property Operations team and various departments.
  • Maintain oversight of technical and hard services policies that influence all aspects of service delivery across divisions.
  • Manage technical operational delivery across the entire portfolio to meet statutory and quality standards.
  • Monitor and report on compliance of technical subcontractors and partners to ensure contractual obligations are met.
  • Oversee the budget for all technical subcontractor and contractor services, ensuring sound financial management of operational activities.
  • Ensure the longevity and value of properties and assets across the entire portfolio.


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