Sales Order Coordinator

6 days ago


Cheltenham, Gloucestershire, United Kingdom Harmonic Operations™ | Certified B Corp Full time
Job Overview

Harmonic Operations is seeking a highly organized and detail-oriented Sales Order Executive to join their team. As a key member of the operations team, you will play a crucial role in processing sales orders, managing customer data, and ensuring seamless customer service.

This is an exciting opportunity to work with a fast-growing company that values innovation and teamwork. Based at their production site, you will work closely with the Finance and Operations teams to drive business growth and success.

The ideal candidate will have intermediate Excel skills, excellent communication skills, and the ability to work swiftly and accurately as part of a dynamic team. Previous experience in FMCG, e-commerce, food & beverage, fashion, or retail sectors is highly desirable.

Key Responsibilities
  • Process sales orders received via email and phone, ensuring timely and accurate fulfillment.
  • Manage and maintain customer data, ensuring consistency and accuracy.
  • Provide exceptional customer service, resolving queries and issues in a professional and timely manner.
  • Work closely with the Ops team to ensure stock availability and efficient order processing.
  • Communicate with customers to resolve any issues related to shortages or order discrepancies.
  • Collaborate with the Finance Team to manage new accounts and ensure invoices are correctly and efficiently paid.
Requirements
  • Intermediate Excel skills
  • Excellent communication and administrative skills
  • Ability to work swiftly and accurately as part of a dynamic team
  • Previous experience in FMCG, e-commerce, food & beverage, fashion, or retail sectors
About Harmonic Operations

Harmonic Operations is a certified B Corp that values innovation, teamwork, and customer satisfaction. We are committed to fostering an inclusive and equitable workplace, and we welcome applications from individuals of all backgrounds.



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