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Sales Order Coordinator

2 months ago

Cheltenham, Gloucestershire, United Kingdom Gravitate Full time
Job Title: Sales Order Assistant

Gravitate is seeking a highly organized and detail-oriented Sales Order Assistant to join our dynamic team. As a key member of our operations team, you will play a crucial role in managing the sales order process and stock allocation.

Key Responsibilities:
  • Process sales orders accurately and efficiently using an inventory management system.
  • Ensure customer orders are entered correctly and allocated from available stock to meet demand.
  • Maintain up-to-date records of stock levels and monitor product availability.
  • Collaborate closely with the warehouse team to ensure timely dispatch of goods.
  • Track the progress of shipments and address any issues that may arise during the order fulfillment process.
  • Communicate with customers, sales teams, and other departments to resolve queries or discrepancies.
  • Generate reports on sales and stock levels to identify potential issues or trends.
Requirements:
  • Proven experience in sales order processing, preferably within an FMCG or similarly fast-paced environment.
  • Familiarity with inventory management systems or ERP software.
  • Strong organizational abilities and attention to detail.
  • Excellent communication skills and ability to prioritize work under pressure.
  • Problem-solving skills and a customer-focused approach.
What We Offer:

You'll be part of a dynamic, collaborative team in a role that offers variety, responsibility, and the chance to make a meaningful impact on our operations. The role is hybrid, with a small portion of the role to be office based (on the outskirts of Cheltenham). Part-time hours per week. To be considered, you must be available to start in the next two to three weeks.

Gravitate values a diverse workforce. Women, people of colour, people with disabilities, and members of the LGBTQ community are strongly encouraged to apply. Everyone will get a response.