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Mental Health Crisis Support Worker

2 months ago

Hounslow, United Kingdom Hammersmith, Fulham, Ealing and Hounslow Mind Full time
About the Role

We are seeking a highly skilled and compassionate Mental Health Crisis Support Worker to join our team at Hammersmith, Fulham, Ealing and Hounslow Mind. As a key member of our crisis alternative service, you will play a vital role in providing person-centred support to individuals experiencing mental health crisis.

Key Responsibilities
  • Provide Crisis Support: Offer practical and emotional support to individuals in crisis, working collaboratively to develop flexible and realistic crisis support packages.
  • De-escalate Crisis Situations: Proactively recognize indicators of deteriorating mental health and facilitate appropriate action, liaising with relevant agencies as needed.
  • Build Trusting Relationships: Establish supportive, empowering, and respectful relationships with clients and their carers/family members.
  • Stay Up-to-Date with Best Practices: Continuously develop your knowledge and skills in crisis intervention, trauma-informed care, and recovery models.
Requirements
  • Experience in Mental Health Services: A minimum of 1 year of experience working in mental health services, with a focus on crisis support and intervention.
  • Strong Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with clients, colleagues, and external agencies.
  • Emotional Resilience: The ability to manage stressful and difficult situations in a calm and professional manner.
  • Continuous Professional Development: A commitment to ongoing learning and professional development, staying up-to-date with best practices in crisis intervention and mental health support.
What We Offer
  • Competitive Salary and Benefits: A competitive salary and benefits package, including contributory pension scheme, annual leave, and employee assistance programme.
  • Opportunities for Growth and Development: A supportive and inclusive work environment, with opportunities for professional growth and development.
  • Meaningful Work: The chance to make a real difference in the lives of individuals experiencing mental health crisis.