Claims Resolution Expert

1 week ago


Birmingham, Birmingham, United Kingdom IPS Group Full time

Job Summary:

We are seeking an experienced Claims Handler to join our expanding Motor Claims team at IPS Group. As a Claims Handler, you will be responsible for handling a varied case load predominantly consisting of Motor Personal Injury and Credit Hire claims.

Key Responsibilities:

  • Manage a portfolio of claims from initial notification to resolution
  • Conduct thorough investigations and assessments to determine liability and damages
  • Communicate effectively with claimants, witnesses, and other stakeholders to gather information and resolve disputes
  • Work closely with our in-house legal team to ensure compliance with regulatory requirements
  • Develop and maintain strong relationships with our clients and partners to deliver exceptional service

Requirements:

  • Proven experience in claims handling, preferably in the motor claims sector
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines
  • Strong analytical and problem-solving skills
  • Knowledge of relevant laws and regulations, including the Motor Insurers' Bureau Agreement

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a leading provider of claims handling services


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