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Claims Coordinator

2 months ago

Birmingham, Birmingham, United Kingdom Exchange Street Claims ltd Full time

**About Exchange Street Claims Ltd**

We are a leading claims management organisation operating within the Insurance and Property Industry, providing a bespoke property repair and damage mitigation service for both commercial and domestic properties.

**Job Summary**

We are seeking an experienced Claims Technician to join our team, handling a portfolio of buildings-related losses from a desk-based role, supporting our team of Surveyors/Estimators who attend site visits to assess damage and prepare schedules of works.

**Key Responsibilities**

  • Work closely with the Team of Surveyors/Estimators to ensure seamless communication and collaboration.
  • Manage claims from inception to completion, ensuring timely and efficient resolution.
  • Oversee the reinstatement of damaged properties, ensuring compliance with industry standards.
  • Liaise with insureds, insurers, and contractors to maintain open communication and ensure all parties are informed.
  • Support the Team of Surveyors/Estimators with the writing of estimates, preparing schedules of works, and organising contractors to carry out repairs.
  • Manage contractors, ensuring repair work is on track, compliant, and meets industry standards.

**Requirements**

  • Experience working in an Insurance Claims/Buildings Claims environment.
  • Good knowledge of Buildings/Property damage and repair.
  • Exceptional communication skills, face-to-face, verbal, and written.

**About You**

If you have a passion for claims management and a strong background in the Insurance and Property Industry, we encourage you to apply for this exciting opportunity.