Claims Coordinator

1 month ago


Birmingham, Birmingham, United Kingdom Stride Resource Management Ltd Full time
Adjuster Assistant Role

We are seeking an experienced Adjuster Assistant to join our Major and Complex Loss (M&CL) Team at Stride Resource Management Ltd. As an integral part of our team, you will play a crucial role in supporting M&CL Adjusters by coordinating appointments, managing claims instructions, and organizing information for reports and inquiries.

Key Responsibilities:

  • Manage instructions and build strong client relationships based on trust, respect, and prompt resolution of assignments.
  • Coordinate appointments and diary management, including handling instructions for emergency work, such as directing contractors.
  • Provide support with admin tasks, letters, reports, and technical queries.
  • Participate in projects and oversee caseloads in the absence of Adjusters.
  • Ensure claims are managed efficiently, including arranging alternative accommodations for claimants when necessary.

What We Offer:

  • A basic salary up to £32,000.
  • A comprehensive benefits package.
  • Full exam and study support.
  • Clear paths for career advancement.
  • An inclusive and supportive workplace culture.

About the Role:

This is a hybrid opportunity, working from our Birmingham office. As an Adjuster Assistant, you will be responsible for managing complex claims and providing support to our M&CL Adjusters. If you have excellent interpersonal skills and are able to work in a fast-paced environment, we encourage you to apply for this exciting opportunity.



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