Retail Store Manager
2 weeks ago
Job Summary
We are seeking a highly motivated and experienced Store Manager to lead our new store opening in Carryduff. As a Store Manager, you will be responsible for the overall performance of the store, including sales, customer service, and staff management.
Key Responsibilities
- Customer Relations / Selling Skills - Provide exceptional customer service, assess and satisfy customer needs, and identify opportunities to increase sales.
- Commercial and Business Acumen - Proactively seek opportunities for increased business, stay aware of competition, and support new directions and initiatives.
- Leadership / Taking Responsibility - Accountable for the day-to-day running of the store, manage staff, and ensure full adherence to company policy and procedures.
- Legislation - Ensure the correct implementation of any legislation affecting the business, including health and safety, licensing, and trading standards.
- Organisation and Planning - Plan, prioritize, and organize work to optimize the use of resources and meet deadlines.
- Maximises Resources - Operate the store in accordance with agreed targets and budgets in relation to sales, stock loss, stock levels, man hours, and operating costs.
- Quality Emphasis - Committed to setting and maintaining high store and personal standards, with excellent merchandising skills.
- Motivating Others - Encourage team effort, build cohesion, and maintain motivation.
- Staff Training and Development - Understand and deliver training and development needs of team members, gain willing cooperation, and provide regular feedback.
- Effective Administration - Accurately adhere to company administration systems regarding cash, stock, payroll, and marketing.
- Problem Solving - Anticipate and identify problems, use analytical and investigative skills, and propose solutions.
Requirements
- Essential - Good standard of education to include 5 GCSEs with English Language and Maths or equivalent (Grade C or above), or 1 year previous supervisory or management experience in a retail or customer-focused environment.
- Desirable - WSET Level 2 Award in Wines and Spirits, NVQ Level 3 or equivalent qualification that relates to the retail industry.
- Skills and Experience - Minimum of 1 year experience in a customer-focused environment, excellent standard of dress and appearance, communication skills, customer-focused, personal drive, and a valid driving license.
Main Points of Contact
- Customers
- Sales Advisors/Regional Sales Developer/Regional Sales Manager/General Manager
- Marketing/Payroll/Stock/Cash Departments
- Distribution/Maintenance Personnel
Other Relevant Information
- Must be age 18 or over
- Flexible approach to the needs of the business essential
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