Sales and Customer Liaison Officer

2 weeks ago


Redditch, Worcestershire, United Kingdom Pertemps Redditch Commercial Full time
About the Role

Pertemps Redditch Commercial is seeking a highly skilled and experienced Sales Coordinator to join our team. As a Sales Coordinator, you will be the key point of contact between our customers and our company, providing exceptional customer service and support.

Key Responsibilities
  • Customer Service: Respond to customer inquiries in a prompt and efficient manner, providing accurate and helpful information to resolve their queries.
  • Order Processing: Process customer orders, ensuring that all necessary information is accurate and up-to-date.
  • Relationship Building: Develop and maintain strong relationships with customers, understanding their needs and preferences to provide tailored solutions.
  • Communication: Communicate effectively with customers and internal stakeholders, both verbally and in writing, to ensure seamless communication and collaboration.
  • Administrative Tasks: Maintain accurate records and reports, using our CRM system to track customer interactions and sales data.
Requirements
  • Experience: Proven experience in sales order processing, customer service, or a related field.
  • Skills: Strong communication and interpersonal skills, with the ability to build rapport with customers and internal stakeholders.
  • Technical Skills: Proficient in using CRM systems and other software applications to manage customer data and sales information.


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