Support Officer

4 weeks ago


Reading, Reading, United Kingdom University of Reading Full time
About the Role

We are seeking an exceptional individual to join our Student Information Systems team as a Support Officer. This is an exciting opportunity to work with a talented team in developing and supporting our Student Information System (RISIS).

Key Responsibilities
  • Provide support to student and staff users of the system, ensuring seamless access and efficient use.
  • Assist in developing further facilities on the web for users, enhancing their experience and productivity.
  • Participate in business process reviews, contributing to the implementation of new processes and improvements.
  • Collaborate with the Student Information Systems team to maintain operational efficiency and deliver high-quality enhancements.
Requirements
  • Aptitude for using complex databases and analytical skills to resolve issues.
  • Excellent communication and problem-solving abilities, with a strong focus on interpersonal skills.
  • Ability to take responsibility for a discrete area of development, working independently and as part of a team.
About Us

The University of Reading is committed to diversity and inclusion, supporting the Athena SWAN Charter and the Race Equality Charter. We welcome applications from candidates who share our values and are passionate about delivering exceptional support to our students and staff.



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