Technical Support Engineer

1 week ago


Perth, Perth and Kinross, United Kingdom Sword Group Full time
About the Role

Sword Group is a leading provider of business technology solutions within the Energy, Public, and Finance sectors, driving real transformation change within our clients. We use proven technology, specialist teams, and domain expertise to build solid technical foundations across platforms, data, and business applications.

We are seeking an experienced Applications Support Specialist with OSI PI systems experience to join our team on a permanent basis. This role will support and manage our customer's portfolio of applications and systems to support a wide range of critical business processes.

Key Responsibilities
  • Provide technical support and maintenance for our customer's portfolio of applications and systems.
  • Collaborate with vendors to ensure timely resolution of technical issues.
  • Analyze and troubleshoot complex technical problems.
  • Develop and implement solutions to improve application interoperability and integration.
  • Work closely with our development team to ensure seamless integration with new systems and applications.
  • Develop and maintain technical documentation and knowledge base.
Requirements
  • Previous extensive experience as an Applications Support Specialist.
  • Experience of supporting Energy sector or similar application portfolios, with a knowledge of SQL, Oracle, and necessary database interfaces.
  • Experience working and liaising closely with vendors and has the ability to keep them on track.
  • Analytical skills.
  • Application interoperability, integration, data flows, functionality overlap.
  • Real-time data / PI knowledge/understanding.
  • Database knowledge.
  • Automation/scripting skills: C#, Python (desirable).
  • Reporting.
  • Understanding on Allocations, system configuration and performance, Production / Lost-production figures.
  • Familiar with Agile & DevOps.
  • Fast learner and delivery-focused.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Flexible working arrangements to support work-life balance.


  • Perth, Perth and Kinross, United Kingdom Reed Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior IT Support Specialist to join our managed services team at Reed. As a key member of our technical team, you will be responsible for providing 2nd and 3rd line support, troubleshooting complex technical issues, and leading technical projects.About the RoleProvide technical support and guidance...


  • Perth, Perth and Kinross, United Kingdom RNLI Full time

    About the RoleThe Regional Technical Specialist will be a key member of the RNLI's Regional Technical team, responsible for providing technical support and guidance to coastal staff and volunteers. This role requires a strong understanding of engineering principles and practices, as well as excellent communication and collaboration skills.Key...


  • Perth, Perth and Kinross, United Kingdom RNLI Full time

    About the RoleThe Regional Technical Specialist will be a key member of the RNLI's Regional Technical team, responsible for providing technical support and guidance to coastal staff and volunteers. This role requires a strong understanding of engineering principles and practices, as well as excellent communication and collaboration skills.Key...


  • Perth, Perth and Kinross, United Kingdom RNLI Full time

    About the RoleWe are seeking a highly skilled Regional Engineer to join our team in Scotland. As a key member of the Regional Technical team, you will play a crucial role in ensuring the safety and quality of our front-line services.Key ResponsibilitiesProvide technical support to coastal staff and volunteers, ensuring rapid and effective resolution of...


  • Perth, Perth and Kinross, United Kingdom RNLI Full time

    About the RoleWe are seeking a highly skilled Regional Engineer to join our team in Scotland. As a key member of the Regional Technical team, you will play a crucial role in ensuring the safety and quality of our front-line services.Key ResponsibilitiesProvide technical support to coastal staff and volunteers, ensuring rapid and effective resolution of...


  • Perth, Perth and Kinross, United Kingdom Women's Engineering Society Full time

    About the RoleJob SummaryWe are seeking a highly skilled Transmission Control Support Engineer to join our team at the Women's Engineering Society. As a key member of our operations team, you will be responsible for ensuring the quality of our business processes and improving the control centre and commissioning team processes.Key ResponsibilitiesDevelop and...


  • Perth, Perth and Kinross, United Kingdom Women's Engineering Society Full time

    About the RoleJob SummaryWe are seeking a highly skilled Transmission Control Support Engineer to join our team at the Women's Engineering Society. As a key member of our operations team, you will be responsible for ensuring the quality of our business processes and improving the control centre and commissioning team processes.Key ResponsibilitiesDevelop and...


  • Perth, Perth and Kinross, United Kingdom Hamilton Barnes 🌳 Full time

    Job Overview**About Hamilton Barnes**We are a leading energy company seeking a skilled Technical OT Engineer to join our team.Job ResponsibilitiesAs a Technical OT Engineer, you will be responsible for managing and enhancing OT applications to support the Control Centre. Your key responsibilities will include:Responding to requests and resolving faults in a...


  • Perth, Perth and Kinross, United Kingdom Hamilton Barnes 🌳 Full time

    Job Overview**About Hamilton Barnes**We are a leading energy company seeking a skilled Technical OT Engineer to join our team.Job ResponsibilitiesAs a Technical OT Engineer, you will be responsible for:Managing and enhancing OT applications to support the Control CentreResponding to requests and resolving faults in a timely mannerImproving proactive...


  • Perth, Perth and Kinross, United Kingdom SSE PLC Full time

    About the RoleJob SummaryWe are seeking an experienced Operational Technology Technical Engineer to join our SSEN Transmission team. As an OT Technical Engineer, you will play a critical role in delivering projects, enhancements, and upgrades of our key OT systems, contributing to the successful completion of our plans for the RII0-T2 period.Key...


  • Perth, Perth and Kinross, United Kingdom SSE PLC Full time

    About the RoleJob SummaryWe are seeking an experienced Operational Technology Technical Engineer to join our SSEN Transmission team. As an OT Technical Engineer, you will play a critical role in delivering projects, enhancements, and upgrades of our key OT systems, contributing to the successful completion of our plans for the RII0-T2 period.Key...

  • Technical Authority

    2 months ago


    Perth, Perth and Kinross, United Kingdom SSE Full time

    SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest £20.5 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for...


  • Perth, Perth and Kinross, United Kingdom Reed Full time

    Job Summary:The role of Senior IT Support Specialist is a key position within our managed services team. As a technical lead, you will be responsible for providing 2nd and 3rd line support, tackling a variety of troubleshooting requirements across hardware, software, servers, and networks.Key Responsibilities:Provide technical leadership on upgrade and...


  • Perth, Perth and Kinross, United Kingdom SSE Full time

    About the PositionBase Location: Flexible options availableSalary: Competitive compensation package including benefitsWorking Pattern: Permanent | Full Time | Flexible arrangements possible We are excited to present an opportunity for a Technical Operations Leader to oversee a diverse team of engineers dedicated to delivering innovative and value-driven...


  • Perth, Perth and Kinross, United Kingdom SSE Full time

    About the PositionBase Location: Flexible options availableSalary: Competitive package with additional benefitsWorking Pattern: Permanent | Full Time | Flexible arrangements possible We are excited to present an opportunity for a Technical Operations Leader to oversee a diverse team of engineers in delivering cutting-edge and impactful engineering solutions...


  • Perth, Perth and Kinross, United Kingdom Perth and Kinross Council Full time

    Position OverviewThe role of Technical Assistant within the Network Management Team is a vital position that contributes to the efficient management of traffic and roadworks.Key ResponsibilitiesAssist in the processing of temporary traffic orders and permit applications in accordance with the Roads (Scotland) Act.Support the coordination of roadworks across...


  • Perth, Perth and Kinross, United Kingdom Perth and Kinross Council Full time

    Position OverviewThe role of Technical Assistant within the Network Management Team involves supporting the operational activities of the team.Key ResponsibilitiesProcessing temporary traffic orders and managing permit applications in accordance with the Roads (Scotland) Act.Coordinating roadworks across the Perth & Kinross Council area.Potentially working...


  • Perth, Perth and Kinross, United Kingdom SSE PLC Full time

    About the RoleJob Summary: We are seeking a highly skilled Overhead Line Project Engineer to join our team at SSE PLC. As a key member of our Project Engineering team, you will be responsible for providing engineering support for major transmission projects across the UK.Key Responsibilities:Project Engineering Support: Provide technical expertise and...


  • Perth, Perth and Kinross, United Kingdom SSE PLC Full time

    About the RoleJob Summary: We are seeking a highly skilled Overhead Line Project Engineer to join our team at SSE PLC. As a key member of our Project Engineering team, you will be responsible for providing engineering support for major transmission projects across the UK.Key Responsibilities:Project Engineering Support: Provide technical expertise and...


  • Perth, Perth and Kinross, United Kingdom SSE PLC Full time

    About the RoleJob SummaryWe are seeking a highly skilled Commissioning Support Engineer to join our team at SSE PLC. As a key member of our Transmission Network team, you will play a critical role in ensuring the safe and reliable delivery of transmission projects and customer connections onto our network.Key ResponsibilitiesSupport Transmission Operations...