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E-Store Manager
2 months ago
Store Manager Opportunity
We are seeking a highly skilled and experienced Store Manager to join our team at Pets at Home. As a Store Manager, you will be responsible for managing your own store, maximizing sales, and performance across all major KPI's through building a highly engaged and high-performing team.
About the Role
- Manage a team of at least 10 people, providing guidance, support, and development opportunities to ensure high standards of customer service and sales performance.
- Develop and implement effective store strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
- Collaborate with the Area Manager to achieve business objectives, share best practices, and provide input on store operations and customer service.
- Ensure compliance with company policies, procedures, and health and safety regulations.
- Participate in the recruitment, training, and development of store staff, including induction, coaching, and performance management.
- Monitor and analyze sales data, customer feedback, and employee performance to identify areas for improvement and implement changes as needed.
What We Offer
- A competitive salary and opportunity to earn an annual bonus.
- A comprehensive range of benefits, including at least 28 days paid annual leave, which will rise to 33 days after 2 years, and extra day off for your birthday.
- Life Assurance - 4 times your annual salary.
- Company pension contribution of 4%.
- Colleague discount of 20% across the Group, including 30% off on own brand.
About Us
Pets at Home is a leading pet care business with a passion for delivering exceptional customer service and providing a great place to work. We value and respect difference in all its forms and aim to reflect the diversity of the communities we operate in.
