Barista Team Leader

6 days ago

Dundee City Council, United Kingdom Costa Coffee Full time

About the Role

We're looking for a skilled and motivated individual to join our team as a Barista Maestro. As a key member of our team, you'll be responsible for leading by example, driving sales, and delivering exceptional customer experiences.

Key Responsibilities

  • Lead shifts and support colleagues in delivering outstanding customer experiences
  • Maximize sales by utilizing people's talents and skills
  • Train and accredit new Baristas
  • Stay up-to-date with new recipes and ranges, and share knowledge with the team
  • Drive high standards in quality and customer satisfaction

About You

We're looking for someone with a passion for coffee and people, who is reliable, has team leadership experience, and is willing to take on shared responsibility. You should be able to turn knowledge and know-how into hot ideas to help your store succeed.

What We Offer

We're proud of our team members and want you to feel valued and rewarded with great perks and benefits:

  • Free handmade drinks while on shift, plus 50% discount on food and bottled drinks
  • Costa Coffee Retirement Plan, with matching contributions
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
  • Costa Discount App – 50% off food & drinks in Costa-owned stores when you're not working
  • Cycle to Work Scheme, with huge savings on bikes and accessories
  • Share Incentive Plan – giving you the chance to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme, with up to 10% matched contributions
  • Shoes for Crews – Costa's discounted shoe purchase scheme
  • Huge savings on gym memberships & fitness accessories
  • Dedicated Feel Good discounts platform and app, with instant cashback and savings at various retailers

About Us

At Costa Coffee, we believe in Passion, Warmth, Trust, and Courage. We're the No. 1 coffee brand in the UK for the 14th year in a row. Here, you'll be part of a genuine, passionate, and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities, and people.

Join Our Team

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