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Employee Relations Specialist

3 months ago

Blackburn, Blackburn with Darwen, United Kingdom Chubb Fire & Security Group Full time
Position Overview

Company Overview

Are you seeking a role within an organization that prioritizes a 'people-centric' ethos?

At Chubb Fire & Security, we are in search of an Employee Relations Specialist to become a vital part of our high-performing shared services team.

About Us, Our Values & What We Offer

Chubb Fire & Security has been safeguarding individuals and assets globally for over two centuries. We deliver essential and innovative security solutions, including digital surveillance systems, intrusion detection, and fire safety measures. Our clientele ranges from local enterprises to numerous leading corporations, and our Chubb family is extensive, comprising a dynamic workforce of over 13,000 employees worldwide - Together, we achieve remarkable outcomes.

We are committed to our workforce, focusing on continuous development and innovation to ensure mutual growth as your career progresses. As part of the global API Group, we belong to a network of organizations where leadership and its development are our most significant strategic advantages and the best investment in our people.

COMPENSATION: up to £35,000 annually

  • 25 days of annual leave, in addition to public holidays
  • Complimentary Onsite Parking
  • Cycle to Work Initiative
  • Employee Referral Incentive (£1000)
  • Company Pension Plan
  • Life Insurance (4 x Basic Salary)
  • Employee Scholarship Program
  • A Central Benefits Platform offering a wide array of discounts
  • Health & Wellbeing Resources
  • Bravo Awards: Acknowledging exceptional contributions from all staff and promoting excellence

Key Responsibilities of the Employee Relations Specialist:

The primary objective of this position is to deliver professional and precise Employee Relations guidance to the organization.

Responsibilities include:

  • Responding to and managing telephone inquiries from the organization
  • Offering specialized support and counsel regarding employee relations issues to managers and staff
  • Participating in meetings with management across the organization
  • Providing assistance on projects within the Human Resources department
  • Overseeing the administration of HR processes and protocols
  • Ensuring the timely resolution of cases within established performance metrics
  • Managing and maintaining accurate employee records and documentation

WORKING HOURS: Monday – Friday | Rotating schedule 9am - 5pm then 8am - 4pm | Hybrid work model

Initially, you will be required to work fully onsite, after which you will have the flexibility to work from home on designated days.

What We Seek in You

  • Previous experience in a generalist HR role with exposure to Employee Relations matters
  • Strong understanding of UK employment legislation
  • Experience in an HR Shared Service Centre is advantageous
  • Excellent customer service abilities and strong stakeholder management skills
  • Proven ability to adhere to established procedures and work methodically
  • Capability to meet tight deadlines while managing high volumes and competing priorities
  • Strong interpersonal skills and a collaborative team player
  • Effective organizational skills with the ability to handle multiple tasks
  • Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook

If you believe you possess the qualities we are looking for, we encourage you to consider this opportunity.