ER Services Advisor
3 weeks ago
About the Role
We are seeking an ER Services Advisor to join our high-performing shared services team at Chubb Fire & Security. As an ER Services Advisor, you will provide professional and accurate Employee Relations advice to the business.
Key Responsibilities
- Receive and action telephone enquiries from the business
- Provide specialist support and advice in relation to employee relations matters to line managers and employees
- Attend meetings with managers across the business
- Provide support on projects within the HR department
- Administration of HR processes and procedures
- Ensure completion of cases within KPI timescales
- Manage and maintain accurate employee records and files
What We Offer
As an ER Services Advisor at Chubb Fire & Security, you will have the opportunity to work in a dynamic team and contribute to the growth and development of our business. We offer a range of benefits, including:
- Up to £35,000 per annum
- 25 days holiday, plus bank holidays
- Free Onsite Parking
- Cycle to Work Scheme
- Employee Referral Scheme (£1000)
- Company Pension Scheme
- Life Assurance (4 x Basic Salary)
- Employee Scholarship Scheme
- A Central Benefits Platform offering a wide variety of discounts
- Health & Wellbeing Resources
Requirements
To be successful in this role, you will need:
- Prior experience in a generalist HR role with exposure to ER related matters
- Strong knowledge of UK employment law
- HR Shared Service Centre experience would be an advantage
- Strong customer service skills and excellent stakeholder management
- Experience of working to set procedures and in a logical manner
- The ability to work towards tight deadlines with high volumes and conflicting demands
- Strong interpersonal skills and team player
- Good organisational skills with ability to multitask
- Knowledge of Microsoft suite including Excel, Word, Outlook, etc.
Working Hours
The working hours for this role are Monday – Friday, with a rota of 9am - 5pm and 8am - 4pm. You will be required to work from home on Mondays, Thursdays, and Fridays after the first two weeks.
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