ER Services Advisor

4 weeks ago


Blackburn, Blackburn with Darwen, United Kingdom Chubb Fire & Security Group Full time

About the Role

We are seeking an ER Services Advisor to join our high-performing shared services team at Chubb Fire & Security Group. As an ER Services Advisor, you will provide professional and accurate Employee Relations advice to the business.

Key Responsibilities

  • Receive and action telephone enquiries from the business
  • Provide specialist support and advice in relation to employee relations matters to line managers and employees
  • Attend meetings with managers across the business
  • Provide support on projects within the HR department
  • Administration of HR processes and procedures
  • Ensure completion of cases within KPI timescales
  • Manage and maintain accurate employee records and files

What We Offer

As an ER Services Advisor, you will have the opportunity to work in a dynamic team and contribute to the growth and development of the business. You will also have access to a range of benefits, including:

  • 25 days holiday, plus bank holidays
  • Free Onsite Parking
  • Cycle to Work Scheme
  • Employee Referral Scheme (£1000)
  • Company Pension Scheme
  • Life Assurance (4 x Basic Salary)
  • Employee Scholarship Scheme
  • A Central Benefits Platform offering a wide variety discounts
  • Health & Wellbeing Resources

Requirements

To be successful in this role, you will need to have:

  • Prior experience in a generalist HR role with exposure to ER related matters
  • Strong knowledge of UK employment law
  • HR Shared Service Centre experience would be an advantage
  • Strong customer service skills and excellent stakeholder management
  • Experience of working to set procedures and in a logical manner
  • The ability to work towards tight deadlines with high volumes and conflicting demands
  • Strong interpersonal skills and team player
  • Good organisational skills with ability to multitask
  • Knowledge of Microsoft suite including Excel, Word, Outlook, etc.

Working Hours

The working hours for this role are Monday – Friday, with a rota of 9am - 5pm and 8am - 4pm. You will also have the opportunity to work from home on Mondays, Thursdays and Fridays.


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