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Deputy Store Manager

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Longford, Telford and Wrekin, United Kingdom MONSOON Full time
Deputy Store Manager Job Description

At Monsoon Accessorize, we're seeking an experienced Deputy Store Manager to join our team at our Heathrow Airport store. As a key member of our retail team, you'll play a vital role in delivering exceptional customer service and driving sales growth.

Key Responsibilities:
  • Support the store manager in driving overall store performance, managing and developing the team, and ensuring an exceptional customer experience.
  • Generate profit through exceeding KPIs, keeping P&L and controllable costs in line with budget, and maximizing local market opportunities.
  • Ensure the team is motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
  • Maximize commercial opportunities to drive sales within the store, implementing Visual Merchandising and Window Guidelines to a high standard.
  • Promote and deliver piercing services to customers, working closely with the team to achieve sales targets.
  • Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
  • Ensure an inclusive environment, promoting equality and kindness with the team.
What We Offer:
  • A competitive salary and exciting bonus scheme.
  • A staff uniform allowance, enabling you to have fun wearing our accessories.
  • Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear, and Monsoon Home.
  • An additional day's holiday to celebrate your birthday.

We're committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, and/or belief.