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1st Line IT Support Specialist

2 months ago

Tunbridge Wells, Kent, United Kingdom Atlas Recruitment Group ltd Full time
Junior 1st Line IT Engineer

IIT Managed Services

The Atlas Recruitment Group is currently hiring for a Junior 1st Line Support Engineer to join an established IT managed service provider based in the Education sector.

You will be primarily based on-site at one of their customers, working alongside a Senior Engineer who will guide and train you.

This is a great opportunity for someone with a good foundational knowledge in IT Support or someone who has a passion for IT and is looking to get into the industry.

You will be working within a Windows-based environment providing 1st and occasional 2nd line support to a wide range of end users and utilizing Active Directory, Group Policies, Exchange, O365, and more.

Key Responsibilities:

  • Answer queries and resolve issues over the phone, email, and deskside support.
  • Work within a team to provide excellent customer service.
  • Develop and maintain a good understanding of IT systems and technologies.

What We Offer:

  • A starting salary of £22,500.
  • A company benefits package.

If you are interested in this opportunity, please click 'APPLY' along with your most recent CV and we'll be in contact as soon as possible.