Post Office Counter Clerk

4 weeks ago


Shrewsbury, Shropshire, United Kingdom The Midcounties Co-operative Full time

About the Role:

We are seeking a highly skilled and customer-focused Post Office Counter Clerk to join our team at The Midcounties Co-operative. As a key member of our team, you will be responsible for providing exceptional customer service, handling cash and financial transactions, and maintaining a high level of professionalism in a fast-paced environment.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Handle cash and financial transactions, including processing payments, handling foreign currencies, and maintaining accurate records.
  • Operate computer systems, including point-of-sale and cash handling software.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Work collaboratively with colleagues to achieve team goals and objectives.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Previous experience in a customer-facing role, preferably in a retail or financial services environment.
  • Ability to work accurately and efficiently in a fast-paced environment, with a high level of attention to detail.
  • Basic computer skills, including proficiency in point-of-sale and cash handling software.

What We Offer:

As a valued member of our team, you will receive comprehensive training, ongoing support, and opportunities for career development. You will also be part of a dynamic and supportive team environment, with a focus on delivering exceptional customer service and achieving business objectives.



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