Lead Area Manager
1 month ago
As a Lead Area Supervisor at M&S, you will play a crucial role in driving the growth and profitability of our stores. Your primary responsibility will be to implement the retail plan and deliver key performance indicators (KPIs) for your area of accountability.
Key Responsibilities:- Recruit and Develop Talent: Identify and develop great talent within the customer assistant team, ensuring succession requirements are met for the store and region.
- Store Safety and Compliance: Support the store to trade safely and legally, protecting customers, colleagues, and the M&S brand.
- Visual Merchandising: Deliver an inspirational, improved, and consistent visual customer journey in-store, inspiring customers to shop and buy more often.
- Profitability and Sales: Drive profitability and sales for your area through supporting the delivery of the Retail Plan and Store KPIs.
- Business Transformation: Support the delivery and embedding of the business transformation plan and change initiatives for your area.
- Leadership and Culture: Create the right culture, role-modeling new digital ways of working and leadership behaviors.
- Team Management: Deliver great standards and service by setting clear expectations with store colleagues.
- Data-Driven Decision Making: Use data and insight to improve customer in-store experience, improve operations, and drive performance.
- Performance Management: Regularly review individual performance through quality conversations, managing underperformance where required, and celebrating success.
- Operational Excellence: Ensure process and task delivery in line with business expectations and operating standards, allocating resources accordingly.
- Store Environment: Maintain a safe and legal store environment.
About M&S: We're committed to an active Inclusion, Diversity, and Equal Opportunities Policy, which starts with our recruitment and selection process. We're looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world and surprising every single customer with reasons to shop in our stores and online.
What We Offer: We're a company that's ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. Join us and make an immediate impact.
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Lead Area Manager
1 month ago
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Lead Area Manager
1 month ago
Glasgow, Glasgow City, United Kingdom M&S Full timeJob DescriptionAs a Lead Area Supervisor at M&S, you will play a critical role in driving the growth and profitability of our stores. Your primary responsibility will be to implement the retail plan and deliver key performance indicators (KPIs) for your area of accountability.Key ResponsibilitiesRecruit and Develop Talent: Identify and develop great talent...
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Lead Area Manager
1 month ago
Glasgow, Glasgow City, United Kingdom M&S Full timeJob DescriptionAs a Lead Area Supervisor at M&S, you will play a critical role in driving the growth and profitability of our stores. Your primary responsibility will be to implement the retail plan and deliver key performance indicators (KPIs) for your area of accountability.Key ResponsibilitiesRecruit and Develop Talent: Identify and develop great talent...
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Lead Area Manager
1 month ago
Glasgow, Glasgow City, United Kingdom Marks and Spencer Full timeAbout the RoleWe are seeking a highly skilled and experienced Area Supervisor to join our team at Marks and Spencer. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring the smooth operation of our store.Key ResponsibilitiesSupport the delivery of the retail plan and KPI...
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Lead Area Manager
1 month ago
Glasgow, Glasgow City, United Kingdom Marks and Spencer Full timeAbout the RoleWe are seeking a highly skilled and experienced Area Supervisor to join our team at Marks and Spencer. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring the smooth operation of our store.Key ResponsibilitiesSupport the delivery of the retail plan and KPI...
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Lead Area Manager
1 month ago
Glasgow, Glasgow City, United Kingdom Marks & Spencer Plc Full timeJob SummaryWe are seeking a highly skilled and experienced Lead Area Supervisor to join our team at Marks & Spencer Plc. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer experience, and leading a team of customer assistants to deliver exceptional service.Key ResponsibilitiesDrive Sales Growth:...
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