Technical Support Specialist
4 weeks ago
We are seeking a highly skilled Specialist Technical Support professional to join our team at Futures. As a critical member of our Specialist Technical Support Team, you will provide technical support to internal and external customers, ensuring the delivery of high-quality ICT services, specialist applications, and equipment.
Key Responsibilities:
- Provide technical support across a range of ICT services, specialist applications, and equipment.
- Offer local supervision of work colleagues as required, contributing to efficient and effective customer service.
- Ensure a quality end-to-end ICT service, meeting the needs of internal and external customers.
Essential Skills:
- Application support
- Windows Server
- VMware
- Database support
- Network & Telephony
- M365
- Command and Control system experience - ideally Saab SAFE
- Radio (Airwave)
- ITIL incident and change management
Requirements:
- UK residency for the last 5 years for vetting purposes.
About Futures:
Futures is a leading organization in the field of ICT services, specialist applications, and equipment. We are committed to delivering high-quality services to our customers and are seeking a talented Specialist Technical Support professional to join our team.
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