Technical Support Specialist

4 weeks ago


Midlands, United Kingdom Futures Full time
Job Title: Specialist Technical Support

We are seeking a highly skilled Specialist Technical Support professional to join our team at Futures. As a critical member of our Specialist Technical Support Team, you will provide technical support to internal and external customers, ensuring the delivery of high-quality ICT services, specialist applications, and equipment.

Key Responsibilities:

  • Provide technical support across a range of ICT services, specialist applications, and equipment.
  • Offer local supervision of work colleagues as required, contributing to efficient and effective customer service.
  • Ensure a quality end-to-end ICT service, meeting the needs of internal and external customers.

Essential Skills:

  • Application support
  • Windows Server
  • VMware
  • Database support
  • Network & Telephony
  • M365
  • Command and Control system experience - ideally Saab SAFE
  • Radio (Airwave)
  • ITIL incident and change management

Requirements:

  • UK residency for the last 5 years for vetting purposes.

About Futures:

Futures is a leading organization in the field of ICT services, specialist applications, and equipment. We are committed to delivering high-quality services to our customers and are seeking a talented Specialist Technical Support professional to join our team.



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