Client Support Specialist

3 weeks ago


Higham Ferrers, United Kingdom Path Recruitment Full time
Position Overview:
The role of the Support Coordinator involves managing customer inquiries via telephone, accurately recording order details, and providing exceptional service.

Key Benefits:
- Competitive salary up to £28,000 based on experience
- Generous holiday allowance of up to 25 days plus public holidays
- Onsite parking facilities
- Participation in a company bonus scheme
- Company pension plan
- Comprehensive training programs
- Opportunities for team-building activities
- Health care benefits

Main Responsibilities:
As a Support Coordinator, your duties will include:
1. Handling customer telephone inquiries and documenting order specifics.
2. Sourcing and managing plant equipment.
3. Preparing contracts for clients.
4. Updating CRM systems and spreadsheets with equipment movements.
5. Assisting with queries related to damages and losses.
6. Performing general administrative tasks.

Ideal Candidate:
The successful candidate may have previous experience in roles such as Hire Controller, Hire Desk Controller, Rental Administrator, or similar positions within the service industry.

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