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Client Support Specialist

2 months ago

Higham Ferrers, United Kingdom Path Recruitment Full time
Position Overview:
The Client Support Specialist will play a vital role in managing customer inquiries and ensuring a seamless experience for our clients. This position is integral to our operations and requires a detail-oriented individual who can handle various administrative tasks efficiently.

Key Benefits:
- Competitive salary up to £28,000 based on experience
- Generous holiday allowance of up to 25 days plus public holidays
- Onsite parking available
- Company bonus scheme
- Pension plan
- Comprehensive training provided
- Team-building activities
- Health care benefits

Primary Responsibilities:
- Responding to customer phone inquiries and accurately documenting order details
- Sourcing and managing plant equipment
- Preparing contracts for clients
- Maintaining and updating CRM systems and spreadsheets regarding equipment movements
- Assisting with inquiries related to damages and losses
- Performing general administrative duties

Ideal Candidate:
The successful candidate may have experience in roles such as Hire Controller, Hire Desk Controller, Rental Administrator, or similar positions. Strong organizational skills and a customer-focused mindset are essential for success in this role.