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Conference and Banqueting Operations Coordinator

2 months ago


London, Greater London, United Kingdom Hilton Worldwide, Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Conference and Banqueting Operations Assistant to join our team at Hilton Worldwide, Inc.

Key Responsibilities
  • Set up and facilitate the running of banquets and events, ensuring seamless execution and exceptional guest experiences.
  • Develop and maintain in-depth knowledge of all rooms, layouts, and technical requirements to provide expert support to event planners and clients.
  • Provide exceptional customer service, responding promptly to client inquiries and resolving any issues that may arise.
  • Collaborate with cross-functional teams, including sales, marketing, and culinary, to ensure seamless event execution and exceed client expectations.
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures.
Requirements
  • High school diploma or equivalent required; degree in hospitality, event management, or related field preferred.
  • Minimum 1 year of experience in conference and banqueting operations, events, or related field.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer
  • Competitive hourly rate of £11.94.
  • Opportunity to work additional hours when available.
  • Free and healthy meals when on duty.
  • Free parking (subject to availability).
  • Modern and inclusive team member areas.