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Branch Operations Support Specialist

3 months ago


Crawley, West Sussex, United Kingdom Thrive group Full time
Position Overview

Thrive Group is seeking a dedicated Branch Assistant to support our established client in enhancing operational efficiency within the branch.

Role Responsibilities:

  • Assist the Branch Manager in meeting sales and profitability goals consistently.
  • Oversee daily branch operations to ensure smooth functioning.
  • Manage branch inventory, focusing on minimizing shrinkage and maintaining cash and credit controls.
  • Provide exceptional customer service, fostering strong relationships with clients and suppliers.
  • Participate in branch audits to ensure compliance and operational integrity.
  • Contribute to the development and execution of business strategies aimed at achieving revenue targets.
  • Support marketing initiatives aligned with the branch's business objectives.
  • Collaborate with key vendors and customers to drive growth and establish robust partnerships.
  • Assist in achieving branch KPIs and explore innovative methods to enhance performance.
  • Ensure adherence to health and safety standards within the branch.

Key Duties Include:

  • Serving customers at the trader counter.
  • Processing orders efficiently.
  • Generating accurate quotations.
  • Engaging with customers to stimulate sales and orders.
  • Conducting proactive outreach to enhance customer relations.

Candidate Profile:

  • Confident and proactive approach.
  • Exceptional customer service abilities.
  • Driving license is preferred but not mandatory.

Compensation: Competitive pay rate of £12 per hour.

Working Hours: Monday to Friday.

Reference Code: JBRP1_UKTJ