Staff Bank Fulfilment Coordinator
3 days ago
About the Role
We are seeking a highly organized and customer-focused individual to join our Staff Bank team as a Fulfilment Administrator. As a key member of our team, you will play a vital role in supporting the efficient deployment of temporary staff across our Trust.
Key Responsibilities
- Support the Staff Bank Team Leader in resourcing bank workers and fulfilling booking requirements for temporary staff.
- Collaborate with managers to ensure effective demand management, adhering to Trust policies, safer staffing requirements, and employment legislation frameworks.
- Market and promote the services of the Staff Bank through regular communication and engagement with internal and external stakeholders.
- Provide comprehensive planning, coordination, and administrative support within the service.
- Offer basic advice to managers on the Bank service and create/maintain working relationships with managers, bank workers, and Managed Service Providers.
- Participate in marketing events to develop capacity within the Bank and ensure timesheets, mileage claims, and relevant documentation are completed and processed accurately.
- Liaise with relevant departments to resolve pay and payment queries and support the production of financial reports and management information.
- Support user access requests, queries, and ad-hoc training and undertake activities commensurate with the role and function.
About Us
At Bradford District Care NHS Foundation Trust, we value our core principles of We Care, We Listen, and We Deliver. We strive to provide excellent services and support our partners, and we are committed to environmental and social sustainability. We offer a range of benefits, including increased mileage rates, health and wellbeing support packages, and development opportunities.
What We Offer
- A supportive and collaborative work environment
- Opportunities for professional growth and development
- A range of benefits, including increased mileage rates and health and wellbeing support packages
- A commitment to environmental and social sustainability
Requirements
- GCSE or equivalent Maths and English
- QCF level 3 or equivalent experience within a similar working environment
- Recent general office practice and procedures, clerical and administrative duties
- Customer Service Experience
- Evidence of working proactively in a fast-paced environment
- Experience of working with temporary staffing booking systems
- Understanding of rostering systems
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