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Staff Bank Fulfilment Coordinator

2 months ago


Shipley, Bradford, United Kingdom Bradford District Care NHS Foundation Trust Full time
About the Role

We are seeking a highly skilled and experienced Staff Bank Fulfilment Administrator to join our team at Bradford District Care NHS Foundation Trust. As a key member of our Staff Bank team, you will play a vital role in supporting our clinical services by filling gaps in their permanent rotas.

Key Responsibilities
  • Support the Staff Bank Team Leader in resourcing bank workers and fulfilling booking requirements for temporary workers across the Trust.
  • Collaborate with managers to ensure effective demand management, within Trust policies, safer staffing requirements, and employment legislation frameworks.
  • Market and promote the services of the Staff Bank through regular communication and engagement, internally and externally.
  • Provide comprehensive planning, coordination, and administrative support within the service.
  • Offer basic advice to managers on the Bank service.
  • Develop and maintain working relationships with managers, bank workers, and Managed Service Providers.
  • Participate in regular marketing events to develop capacity within the Bank.
  • Ensure timesheets, mileage claims, and all relevant documentation are completed and accurately processed on a timely basis.
  • Liaise with relevant departments to resolve pay and payment queries.
  • Support the production of financial reports and management information as required.
  • Support user access requests, queries, and ad-hoc training.
About Us

At Bradford District Care NHS Foundation Trust, we are committed to delivering high-quality services that meet the needs of our patients and staff. Our core values are at the heart of everything we do:

  • We Care: We act with respect and empathy, and always value difference.
  • We Listen: We understand people's views and respond to their individual needs.
  • We Deliver: We develop and provide excellent services and support our partners.

We offer a range of benefits to our staff, including flexible working arrangements, a wide range of health and wellbeing support packages, and a range of internal and external development and learning opportunities. We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

Requirements
  • GCSE or equivalent Maths and English.
  • QCF level 3 or equivalent experience within a similar working environment.
  • Recent general office practice and procedures, clerical and administrative duties.
  • Customer Service Experience.
  • Evidence of working proactively in a fast-paced environment.
  • Experience of working with temporary staffing booking systems.
  • Understanding of rostering systems.