Staff Bank Fulfilment Coordinator

4 weeks ago


Shipley, Bradford, United Kingdom Bradford District Care NHS Foundation Trust Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our Staff Bank team as a Fulfilment Administrator. This role will involve supporting the team leader in resourcing bank workers and fulfilling booking requirements for temporary staff across the trust.

Main Responsibilities
  • Support the Staff Bank Team Leader in resourcing bank workers and fulfilling booking requirements for temporary staff.
  • Assist managers in the usage of rostering systems and bank modules to ensure effective demand management.
  • Market and promote the services of the Staff Bank through regular communication and engagement.
  • Provide comprehensive planning, coordination, and administrative support within the service.
  • Provide basic advice to managers on the Bank service.
  • Create and maintain working relationships with managers, bank workers, and Managed Service Providers.
  • Participate in regular marketing events to develop capacity within the Bank.
  • Ensure timesheets, mileage claims, and all relevant documentation are completed and accurately processed on a timely basis.
  • Liaise with relevant departments to resolve pay and payment queries.
  • Support in the production of financial reports and management information as required.
  • Support user access requests, queries, and ad-hoc training.
About Us

At Bradford District Care NHS Foundation Trust, we are committed to delivering excellent services and support to our partners. We value diversity and inclusion, and we are dedicated to creating a positive and supportive work environment. We offer a range of benefits, including flexible working arrangements, health and wellbeing support, and opportunities for development and learning.

Requirements
  • GCSE or equivalent Maths and English.
  • QCF level 3 or equivalent experience within a similar working environment.
  • Recent general office practice and procedures, clerical and administrative duties.
  • Customer Service Experience.
  • Evidence of working proactively in a fast-paced environment.
  • Experience of working with temporary staffing booking systems.
  • Understanding of rostering systems.


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