Lounge Ambassador
3 days ago
As a Lounge Receptionist at Heathrow Gulf Lounge, you will be the first point of contact for our discerning guests, providing exceptional customer service and ensuring a seamless experience for all who pass through our doors.
Key Responsibilities:
* Provide warm and welcoming service to all guests, ensuring their needs are met and exceeded
* Maintain a thorough knowledge of lounge facilities, services, and access policies to provide accurate information to guests
* Handle customer complaints and feedback in a professional and courteous manner
* Collaborate with colleagues to ensure a smooth and efficient operation
* Participate in ongoing training and development to enhance skills and knowledge
Requirements:
* Previous experience in a customer-facing role, preferably in the hospitality industry
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Familiarity with basic PC/Internet troubleshooting knowledge
* Ability to demonstrate a can-do attitude and strive to exceed customer expectations
What We Offer:
* Competitive hourly rate
* Guaranteed overtime
* Weekdays late shifts only (13:00 to 22:00)
* Weekends late and early shifts
If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at Heathrow Gulf Lounge."}
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Customer Experience Ambassador
1 week ago
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Customer Experience Ambassador
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Hounslow, Greater London, United Kingdom Amex Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Experience Ambassador to join our team at the American Express Centurion Lounge in London Heathrow Airport. As a key member of our team, you will be responsible for delivering exceptional service to our premium customers, providing personalized travel, card, and lifestyle services to exceed...
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Hospitality Ambassador
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Premium Service Representative
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Travel and Concierge Specialist
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Hounslow, Greater London, United Kingdom Amex Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Experience Ambassador to join our team at the American Express Centurion Lounge in London Heathrow Airport. As a key member of our team, you will be responsible for delivering exceptional service to our premium customers, providing personalized travel, card, and lifestyle services to exceed...
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Lounge Service Ambassador
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