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Receptionist Coordinator

2 months ago

Headington Quarry, United Kingdom Oxford Health NHS Trust Full time

About the Role

We are seeking a highly organized and customer-focused Receptionist and OOH Coordinator to join our busy Reception and Out of Hours Coordination Centre at Warneford Hospital.

As the first point of contact for visitors, staff, and service users, you will need to possess excellent communication skills, a warm and friendly manner, and the ability to work under pressure.

Key Responsibilities

  • Provide exceptional customer service to visitors, staff, and service users
  • Manage incoming calls, emails, and correspondence
  • Coordinate out-of-hours services and respond to emergencies
  • Work collaboratively with the team to achieve departmental goals
  • Develop and maintain accurate records and reports

Requirements

  • Proven experience in a Receptionist and/or office environment
  • Ability to problem-solve and prioritize workload
  • Excellent communication and interpersonal skills
  • Ability to work flexibly, including evenings, weekends, and bank holidays

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career progression and professional development
  • Supportive and collaborative team environment
  • Access to training and development programs

About Us

Oxford Health NHS Foundation Trust provides physical, mental health, and social care services to people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath, and North East Somerset.

Our services are delivered at community bases, hospitals, clinics, and people's homes, with a focus on delivering care as close to home as possible.

Our vision is to provide outstanding care delivered by an outstanding team, and our values are Caring, Safe, and Excellent.