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Administrative Support Specialist
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Administrative Support Specialist
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Administrative Support Specialist
1 week ago
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Administrative Support Specialist
2 months ago
We are seeking a highly motivated and organized Customer Service Administrator to join our team at Office Angels. As a key member of our customer service team, you will play a vital role in delivering exceptional service to our clients and managing general administrative tasks.
Key Responsibilities- Customer Service: Provide a first-class service to our clients, responding to inquiries, resolving issues, and identifying solutions that create value for both our organization and clients.
- Administrative Support: Plan and prioritize workload to maximize efficiency, maintain accurate records, and produce necessary documentation and reports.
- Communication: Communicate effectively through phone, face-to-face, and email interactions, handling customer complaints empathetically and seeking resolutions that satisfy their needs.
- Teamwork: Work collaboratively with our team to achieve common goals, adhering to company policies and procedures.
- Customer Service Experience: Proven experience in customer-facing roles, demonstrating excellent problem-solving and decision-making skills.
- Organizational Skills: Strong organizational and time management abilities, with great attention to detail.
- Communication Skills: Effective communication skills, both verbal and written, at all levels.
- Technical Skills: Proficiency in Microsoft Office Suite.
- Adaptability: Ability to work well under pressure, meet deadlines, and multitask effectively.
As a valued member of our team, you will have the opportunity to work in a positive, fast-paced environment, with a generous benefits package, including 25 days holiday plus bank holidays, onsite free parking, and a contributory pension scheme.
