Conveyancing Support Specialist
7 days ago
We are seeking a highly organized and detail-oriented Conveyancing Support Specialist to join our New Homes team in Portsmouth. As a key member of our team, you will provide high-level administrative support to our conveyancing team, ensuring the smooth processing of client matters.
Main Responsibilities- Assist with the opening of client matters manually and through various computer systems.
- Prepare and send quotes for legal work.
- Verify client identification.
- Send out client care documentation and check incoming and outgoing documents for completeness and accuracy.
- Ensure compliance with service standard requirements, both internal and external, in respect of all referred and introduced work.
- Undertake specific training when required and maintain a responsibility towards self-development.
- Ensure the confidentiality of all the Firm's and client's documentation and information.
- Provide assistance with the processing of conveyancing matters by carrying out administrative tasks such as photocopying, filing, and retrieval of client files.
- Use the case management system to carry out tasks assigned by members of the team, including preparing documents, carrying out searches, and reporting on search results.
- Assist in keeping the files on the case management system up to date, accurate, and effective.
- Answer and make telephone calls in a professional and courteous manner, making full electronic telephone notes and progressing cases where possible or directed.
- Strong written and verbal communication skills, with the ability to communicate articulately with a broad range of individuals.
- Excellent time management skills and the ability to work under pressure to meet deadlines in a high-volume environment.
- Previous experience of conveyancing work is desirable.
- Confident in using a broad range of digital technologies and keen to embrace and support technological change.
- Ability to demonstrate an ability to cope with changing levels of workloads.
- Ability to work effectively with others.
- Understanding of the link between own/team performance and the overall success of the Firm.
We are a leading legal and professional services business that values a culture of positivity and transparency. Our unique environment promotes direct responsibility and an expectation to deliver the best service possible for clients within a collegiate, team-based environment.
We are committed to attracting high-quality talent and providing opportunities for career growth and development. If you are a motivated and organized individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.
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