Infrastructure Operations Specialist

11 hours ago


Hyde Park, United Kingdom Jameson Legal. Full time
Infrastructure Operations Analyst Role

Jameson Legal is seeking a skilled Infrastructure Operations Analyst to join their team in Leeds. This is an exciting opportunity for a motivated individual to work in a dynamic office environment with a 4 on 4 off shift pattern.

The successful candidate will report to the Infrastructure Operations Duty Manager and be responsible for proactively monitoring internal systems using company monitoring tools. They will ensure all system monitoring alerts are processed in a timely manner and that incidents and changes are handled appropriately.

Main Responsibilities:

  • Raising and managing incidents via the ITSM system and other BAU tasks.
  • Ensuring customer problems are resolved to a satisfactory conclusion.
  • Maintaining the team's knowledge base.
  • Ensuring Incident OLA and SLAs are met.
  • Managing major incidents.
  • Providing support to the infrastructure team.
  • Delivering a professional service at all times.

Main Requirements:

  • Experience with Windows Server 2012 onwards, Microsoft SQL Server 2012 onwards, Microsoft Office, and Network Technologies (WAN/LAN) and Remote Access.
  • Incident management experience on an ITSM system.
  • Understanding of creating knowledge base documentation.
  • Knowledge of system monitoring tools, including Microsoft System Center Operations Manager, Solarwinds, and Squared Up.
  • Logical approach to troubleshooting, diagnosing, and resolving problems.
  • Ability to work under pressure while demonstrating a positive approach to work.

To be considered for this role, you must possess excellent communication skills, including verbal, written, and listening skills, as well as strong customer service skills.

This is an exciting opportunity that offers a competitive salary and opportunities for career progression.



  • Hyde, United Kingdom Smart DCC Full time

    Job OpportunitySmart DCC is seeking a skilled DevOps Engineer to join our team of Cloud Architects.Key Responsibilities:Design and implement cloud-based services and infrastructureCollaborate with cross-functional teams to drive cloud adoption and innovationDevelop and maintain cloud infrastructure, ensuring high availability and scalabilityWhat We...


  • Hyde, United Kingdom Smart DCC Full time

    Job OpportunitySmart DCC is seeking a skilled DevOps Engineer to join our team of Cloud Architects.Key Responsibilities:Design and implement cloud-based services and infrastructureCollaborate with cross-functional teams to drive cloud adoption and innovationDevelop and maintain cloud infrastructure, ensuring high availability and scalabilityWhat We...


  • Hyde, United Kingdom Network Plus Services Full time

    Job Title: AdministratorWe are seeking a highly organized and detail-oriented Administrator to join our team at Network Plus Services. As a key member of our operational team, you will be responsible for ensuring that all operational activities are carried out in accordance with statutory obligations and company procedures.Key Responsibilities:Collate,...


  • Hyde, United Kingdom Network Plus Services Full time

    Job Title: AdministratorWe are seeking a highly organized and detail-oriented Administrator to join our team at Network Plus Services. As a key member of our operational team, you will be responsible for ensuring that all operational activities are carried out in accordance with statutory obligations and company procedures.Key Responsibilities:Collate,...


  • Hyde, United Kingdom Network Plus Services Full time

    Job OverviewAs a key member of the Admin Programme team at Network Plus Services, the Operational Support Specialist will play a crucial role in ensuring the smooth operation of our utilities division.Key Responsibilities:Maintain close collaboration with operational teams to ensure compliance with NRSWA regulations.Coordinate with the Admin Programme...


  • Hyde, United Kingdom Network Plus Services Full time

    Job OverviewAs a key member of the Admin Programme team at Network Plus Services, the Operational Support Specialist will play a crucial role in ensuring the smooth operation of our utilities division.Key Responsibilities:Maintain close collaboration with operational teams to ensure compliance with NRSWA regulations.Coordinate with the Admin Programme...


  • Hyde, Tameside, United Kingdom UK Staffing Group Limited Full time £45,000 - £50,000

    Position OverviewWe are seeking a dedicated Manufacturing Operations Specialist to join our team at UK Staffing Group Limited. This role is essential in overseeing the production processes within our newly established manufacturing facility.Key ResponsibilitiesSupervise the production floor, ensuring optimal operation of CNC machinery.Lead a small team of...


  • Hyde, United Kingdom Network Plus Services Full time

    {"Key Responsibilities": "Key ResponsibilitiesEnsure the collation, coordination, and distribution of operational safe dig/job packs.Support planners/operations with scheduling work in works management system.Understand the works system and work to the processes accordingly.Manage/cleanse jobs in works management system.Maintain timely and accurate input and...


  • Hyde, United Kingdom Network Plus Services Full time

    {"Key Responsibilities": "Key ResponsibilitiesEnsure the collation, coordination, and distribution of operational safe dig/job packs.Support planners/operations with scheduling work in works management system.Understand the works system and work to the processes accordingly.Manage/cleanse jobs in works management system.Maintain timely and accurate input and...


  • Hyde Park, United Kingdom Hays Accountancy and Finance Full time

    Overview: A prominent organization is seeking a dedicated Financial Operations Manager to support the financial and administrative functions within a Multi Academy Trust. This role transcends traditional finance responsibilities, as it encompasses a hands-on approach to the operational management of educational institutions.Key Responsibilities:Financial...


  • Hyde, United Kingdom Smart DCC Full time

    About the RoleWe are seeking a highly motivated and organized Business Operations Specialist to join our team at Smart DCC. As a key member of our operations team, you will play a critical role in supporting the smooth operation of our business.Key ResponsibilitiesSchedule and run business operations activities, tasks, and meetings to a high...

  • Finance Manager

    2 weeks ago


    Hyde Park, United Kingdom Imperial Health Charity Full time

    About the RoleWe are seeking a highly skilled Finance Manager to join our team at Imperial Health Charity. As a key member of our finance department, you will play a critical role in overseeing all aspects of our financial operations and management.Key ResponsibilitiesOversee day-to-day financial operations, including transactional inputs, month-end...


  • Hyde, Cheshire, United Kingdom Network Plus Services Full time

    Job SummaryWe are seeking a highly skilled Operational Support Specialist to join our team at Network Plus Services. As an Operational Support Specialist, you will play a critical role in ensuring the smooth operation of our utilities services.Key ResponsibilitiesReporting to the Programme Manager, you will be the key contact for the operational team,...


  • Hyde, Cheshire, United Kingdom Network Plus Services Full time

    Job SummaryWe are seeking a highly skilled Operational Support Specialist to join our team at Network Plus Services. As an Operational Support Specialist, you will play a critical role in ensuring the smooth operation of our utilities services.Key ResponsibilitiesReporting to the Programme Manager, you will be the key contact for the operational team,...


  • Hyde Park, United Kingdom Damia Group Ltd Full time

    Job Title: Quest One Identity Safeguard Engineer LeadAt Damia Group Ltd, we are seeking a highly skilled PAM Solution Support Specialist to join our team on a 6-month hybrid contract. As a key member of our team, you will be responsible for ensuring the Quest One Identity Safeguard PAM solution is properly maintained and patched.Key Responsibilities:Support...


  • Hyde Park, United Kingdom Damia Group Ltd Full time

    Job Title: Quest One Identity Safeguard Engineer LeadAt Damia Group Ltd, we are seeking a highly skilled PAM Solution Support Specialist to join our team on a 6-month hybrid contract. As a key member of our team, you will be responsible for ensuring the Quest One Identity Safeguard PAM solution is properly maintained and patched.Key Responsibilities:Support...


  • Hyde, United Kingdom Medlock Partners Limited Full time

    Job DescriptionMedlock Partners Limited is seeking a detail-oriented and organized Supply Chain Operations Specialist to join its team on an 8-9 month fixed-term contract. The successful candidate will play a key role in managing procurement operations and ensuring smooth supply chain activities.Key Responsibilities:Generate and manage purchase orders using...


  • Hyde, United Kingdom Medlock Partners Limited Full time

    Job DescriptionMedlock Partners Limited is seeking a detail-oriented and organized Supply Chain Operations Specialist to join its team on an 8-9 month fixed-term contract. The successful candidate will play a key role in managing procurement operations and ensuring smooth supply chain activities.Key Responsibilities:Generate and manage purchase orders using...


  • Hyde, United Kingdom Medlock Partners Limited Full time

    Job DescriptionMedlock Partners Limited is seeking a detail-oriented and organized Supply Chain Operations Specialist to join its team on an 8-9 month fixed-term contract. The successful candidate will play a key role in managing procurement operations and ensuring smooth supply chain activities.Key Responsibilities:Generate and manage purchase orders using...


  • Hyde, United Kingdom Medlock Partners Limited Full time

    Job DescriptionMedlock Partners Limited is seeking a detail-oriented and organized Supply Chain Operations Specialist to join its team on an 8-9 month fixed-term contract. The successful candidate will play a key role in managing procurement operations and ensuring smooth supply chain activities.Key Responsibilities:Generate and manage purchase orders using...