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Retail Operations Manager
2 months ago
Job Summary:
Zachary Daniels is seeking a highly skilled and experienced Retail Operations Manager to join our team. As an Assistant Store Manager, you will play a key role in driving sales and customer satisfaction while leading a team of sales assistants.
Key Responsibilities:
- Lead a team: Manage and motivate a large team of sales assistants to achieve sales and service targets.
- Customer Focus: Ensure that customers receive exceptional service and experience at all times.
- Commercial Decision Making: Make informed decisions that drive business growth and profitability.
- Performance Management: Manage the performance of sales assistants, providing coaching and development opportunities to improve performance.
- Operational Excellence: Ensure that store operations are run efficiently and effectively, with a focus on delivery and productivity.
- Business Acumen: Understand business performance and make decisions that drive growth and profitability.
- Recruitment and Training: Recruit, induct, and train new team members to ensure they have the skills and knowledge to excel in their roles.
Requirements:
- Experience: Proven experience in a retail operations management role, with a strong track record of driving sales and customer satisfaction.
- Leadership: Excellent leadership and management skills, with the ability to motivate and inspire a team.
- Commercial Awareness: Strong commercial awareness and ability to make informed decisions that drive business growth and profitability.
- Communication: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
What We Offer:
- Competitive Salary: A competitive salary of up to £27,000, with opportunities for bonuses and benefits.
- Career Development: Opportunities for career development and progression within the company.
- Work-Life Balance: A healthy work-life balance, with 28 days annual leave and a generous staff discount scheme.
