Directorate Support Manager

1 month ago


Worcester, Worcestershire, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time
Job Title: Directorate Support Manager

We are seeking an experienced Directorate Support Manager to join our team at Worcestershire Acute Hospitals NHS Trust. As a key member of our Division of Medicine & Therapies, you will provide operational and business management support to the Directorate, working closely with the Directorate Manager, Clinical Director, and Matrons.

Key Responsibilities:
  • Assist in ensuring the operational performance of the Directorate is effectively managed to meet agreed Trust and Divisional objectives.
  • Work with the Directorate Manager to achieve Trust in-patient, outpatient maximum waiting time targets, emergency access, and national cancer targets.
  • Monitor patients waiting via Trust Reporting systems, analyze information, and take relevant action to ensure no patients breach the targets.
  • Monitor performance against activity targets and other service objectives.
  • Work with the Directorate Manager, Clinical Directors, Matrons, Departmental managers, and the Finance team to set and deliver the Group objectives, in line with Directorate, Divisional, and Corporate targets and strategies.
Requirements:
  • Previous NHS management experience, including developing business cases, managing staff, managing projects within appropriate timescales, managing complaints, budget management, and experience of leading and achieving change in a complex environment.
  • Ability to build, develop, and motivate an effective team, influence/persuade others with a positive approach and respect for work colleagues, excellent verbal and written communication skills, ability to work prioritized and work to tight deadlines, computer literate, ability to analyze information and evaluate situations to draw appropriate conclusions, decision-making and problem-solving skills.
About Us:

Worcestershire Acute Hospitals NHS Trust is a large acute and specialized hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialized services to a larger population in Herefordshire and beyond. Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

  • Best services for local people
  • Best experience of care and best outcomes for our patients
  • Best use of resources
  • Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services, and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organization as a flex-positive employer.



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