Practice Plus Group Team Member

1 week ago


Rochdale, Rochdale, United Kingdom Practice Plus Group Full time
Job Summary

We are seeking an experienced Administrator to join our Ophthalmology Patient Services Team based in Rochdale. As a key member of our team, you will provide a high-quality administrative service to patients and colleagues across the patient pathway.

Main Responsibilities
  • Act as the first point of contact for patient enquiries and take appropriate action via telephone, in writing, or face-to-face.
  • Work collaboratively with clinical and patient services staff to deliver a high standard of service required by our patients.
  • Book face-to-face and telephone appointments, including first appointments and follow-ups.
  • Liaise with NHS providers regarding the management of onward patient referrals.
  • Communicate with the Patient Services Coordinator to ensure clinics are scheduled effectively, patients are allocated efficiently, and theatre and clinic capacity is optimized.
About Us

We are a dynamic and forward-thinking organization that values our patients and staff. As a member of our team, you will have the opportunity to work in a fast-paced environment and contribute to the delivery of high-quality patient care.

Requirements
  • Previous administration experience in a similar setting.
  • A sincere desire to be part of a team that takes great pride in helping patients.
  • Sound knowledge and understanding of IT and software packages (Word/Excel).
  • Excellent communication skills (written and phone).
  • Ability to prioritize and work on own initiative.
What We Offer
  • Flexible shifts that enable you to work around other commitments.
  • The support you need to grow in your role and continue your professional development.


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