Liability Claims Manager

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom MBA Full time
Job Overview

We are seeking an exceptional Liability Team Manager to join our team at MBA, a global leader in claims management. As a world-class insurance and claims management company, we are committed to delivering exceptional customer service and innovative solutions to our clients.

Your Role

As our new Liability Team Manager, you will play a crucial role in leading a rapidly expanding team of claims handlers. Your primary responsibilities will include:

  • Managing a diverse range of claims, including Employers and Public Liability
  • Ensuring swift settlements within service level agreements, while thoroughly auditing specific claims information
  • Mentoring and training your team on policy cover information, ensuring it is relayed with professionalism and courtesy
  • Maintaining impeccable standards of customer service within your team
  • Demonstrating exceptional organisational skills and flexibility to adapt to changing priorities

About You

We are looking for an experienced leader with a liability claims or insurance background and a passion for developing high-performing teams. You will possess:

  • Experience in team leadership
  • Strong knowledge of insurance principles and the claims process
  • Exceptional customer service ethics
  • Strong problem-solving skills
  • Great organisational skills
  • Flexibility in your approach

You will also be resilient, handling challenges with a cool head and methodical approach.

About Us

We are a global leader in claims management, with a strong culture of innovation, technology, and exceptional customer service. We provide tailored solutions to clients across numerous industries.

Why Join Us?

We offer a range of benefits, including:

  • 25 days annual leave plus birthday off
  • Flexible bank holidays
  • Funding for Insurance Qualifications
  • Life Assurance, 4 times your basic salary
  • Dental Plan
  • Cash Plan
  • Employee Assistance Programme
  • Paid overtime (if authorised)
  • 5% pension contribution
  • Season ticket benefits

We are proud to actively support equal opportunities and foster a culture of diversity and inclusion.

Your Next Step

If you are ready to lead a thriving team in a dynamic, global company, apply today. We look forward to receiving your application.



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