UK Liability Claims Adjuster

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Crawford & Company Full time

Salary and Benefits

Crawford & Company offers a competitive salary and benefits package, including 26 days holiday, a company pension, dental plan, and employee assistance programme.

Our Opportunity

As a Liability Claims Adjuster, you will be part of our largest team of dedicated Liability adjusters in the UK, located at 12 self-contained offices. Our innovative combination of desk adjusting, self-service technologies, on-demand field services, and specialist services enables us to provide quality services with efficiency and scale.

What You'll Be Doing

You will be assigned a caseload of Liability claims, ranging from Employers Liability, Personal Liability, and Commercial based claims. You will work in partnership with an assigned Liability Adjuster on more complex claims, managing client instructions to ensure great client relationships built around trust, respect, and speedy resolution.

About You

We are looking for talented individuals with experience in claims, who enjoy helping customers and clients provide a first-class claims service. You will ideally have some Liability claims exposure, but applications are welcome from strong candidates with different claims backgrounds.

Requirements

  • An insurance qualification such as CII or equivalent, although study support is available
  • Experience of end-to-end caseload management
  • Able to prioritise claims, acting upon instruction and SLA's, and be comfortable in a KPI target environment
  • Able to demonstrate knowledge and/or awareness of FSA procedures and the TCF initiative
  • Maintain awareness of Business Continuity programme and role within it
  • Excellent customer service, organisational, and communication skills

Equal Opportunities

Crawford & Company is committed to creating an inclusive work environment. We welcome applications from all candidates, no matter their background.



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