Claims and Complaints Manager

5 days ago


Milton Keynes, Milton Keynes, United Kingdom Aston Charles Full time
Liability Claims Team Leader Opportunity

We are seeking an experienced Liability Claims Team Leader to join our team at Aston Charles. As a dynamic and forward-thinking recruitment agency, we specialize in General Insurance and Financial Services recruitment.

About the Role:

This is a 100% home-based role, where you will be responsible for managing a team of Liability Claims Handlers. Your duties will include training, development, and coaching, allocating workloads, acting as an escalation point for complaints, and file/audit checking to ensure compliance.

Key Responsibilities:

  • Manage a team of Liability Claims Handlers
  • Train and develop team members
  • Allocate workloads and monitor progress
  • Act as an escalation point for complaints
  • Conduct file and audit checks to ensure compliance

Requirements:

  • Expert knowledge of Liability claims
  • Strong managerial skills
  • Ability to foster a friendly and supportive environment
  • Dynamic and able to thrive in a fast-paced environment

What We Offer:

An attractive basic salary, negotiable depending on experience, together with a range of company benefits, including support towards professional qualifications. With a growing company and a variety of projects and assignments, there are opportunities for progression in the short, medium, and longer term.

About Aston Charles:

Aston Charles is a personalized service from industry experts. We specialize in General Insurance and Financial Services recruitment and are committed to providing a high-quality service to our clients and candidates.



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