Sales and Service Expert

4 days ago


Solihull, Solihull, United Kingdom Fraser Hart Full time
About the Role

We are seeking a highly skilled and experienced Sales and Service Expert to join our team at Fraser Hart. As a Sales and Service Expert, you will be responsible for delivering exceptional customer experiences and driving sales growth in our luxury retail environment.

Key Responsibilities
  • Develop and maintain in-depth knowledge of our exclusive product ranges and premium brands
  • Provide outstanding client experiences and build strong relationships with customers
  • Consistently achieve personal sales targets and store key performance indicators (KPIs)
  • Follow store standards, policies, and procedures to maintain a high level of customer service and sales performance
  • Contribute to the creation of an excellent luxury retail environment through high standards of visual merchandising and replenishment
What We Offer
  • A comprehensive induction program and ongoing training and development opportunities
  • A competitive commission scheme based on sales performance
  • A generous discount scheme for you, your family, and friends
  • 20 days' holiday rising to 25 after 7 years' service
  • A pension scheme
  • A uniform allowance
  • Mental health, wellbeing, and legal support from our expert health and wellbeing partners Health Assured
  • A bike to work scheme
  • Social events and activities throughout the year through our Time for Wellness and Recognition schemes


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