Administrative Support Specialist

3 days ago


Stevenage, Hertfordshire, United Kingdom East and North Herts NHS Trust Full time
About the Role

We are seeking an experienced and skilled Administration Advisor to join our team at East and North Hertfordshire NHS Trust. As an Administration Advisor, you will play a vital role in ensuring the smooth operation of our outpatient services, providing exceptional patient care and support to our patients and staff.

Key Responsibilities
  • Liaise with patients and Trust colleagues to ensure efficient appointment booking, cancellation, and monitoring.
  • Work at the reception desk in outpatient clinics and answer the Trust's Appointment Line, handling patient queries and concerns.
  • Perform general office administration duties, including opening and distributing post, emails, and routine correspondence.
Requirements
  • Proven experience in office duties, dealing with the public, and using email, Microsoft Word, and Excel.
  • Excellent communication and interpersonal skills, with the ability to work in a team environment.
  • Knowledge of the hospital's support departments and patient pathway is desirable.
What We Offer

As an Administration Advisor at East and North Hertfordshire NHS Trust, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering high-quality patient care. We offer a range of benefits, including flexible working arrangements, opportunities for career progression, and a commitment to staff well-being.



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