Customer Service Repair Specialist
4 weeks ago
Job Title: Repairs Customer Services Advisor
Contract Type: 3 months contract with local authorities
Job Type: FULL TIME OFFICE BASED ROLE. NO SCOPE FOR HYBRID OR REMOTE WORKING.
Key Responsibilities:- Provide an efficient and effective front line service dealing with a variety of service requests and providing information and guidance relating to repairs within Housing services.
- Maintain a high-level understanding of end-to-end customer interactions and ensure appropriate levels of understanding throughout the designated service.
- Handle difficult or sensitive enquiries effectively using the appropriate body language, listening skills and rapport building.
- Understand what matters to customers, and ensure appropriate levels of understanding throughout the staff delivering services.
- Work as part of the repairs contact team to drive an innovative and demand-driven approach to service development, and ensure that the Service is responsive to public/client needs and achieves efficiency in operation.
- Take card payments to pay for a council service when required following the correct security protocols.
- Demonstrate alignment with the Council's vision, aims and values.
- Use effective communications, liaison and working relationships across the locality team.
- Use all available information technology applications and other systems to provide information, advice and support for customers.
Requirements: To be successful in this role, you will need to have excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
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Repairs Customer Service Representative
4 weeks ago
London Borough of Newham, United Kingdom CRA GROUP LIMITED Full timeJob Opportunity: We are seeking a skilled and dedicated Repairs Customer Services Advisor to join our team at CRA GROUP LIMITED. Job Summary: As a Repairs Customer Services Advisor, you will be responsible for providing an efficient and effective front-line service dealing with a variety of service requests and providing information and guidance relating to...
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Repairs Customer Service Representative
4 weeks ago
London Borough of Newham, United Kingdom CRA GROUP LIMITED Full timeJob Opportunity: We are seeking a skilled and dedicated Repairs Customer Services Advisor to join our team at CRA GROUP LIMITED. Job Summary: As a Repairs Customer Services Advisor, you will be responsible for providing an efficient and effective front-line service dealing with a variety of service requests and providing information and guidance relating to...
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Repairs Customer Services Advisor
4 weeks ago
London Borough of Newham, United Kingdom CRA GROUP LIMITED Full time3 months contract with local authoritiesFULL TIME OFFICE BASED ROLE. NO SCOPE FOR HYBRID OR REMOTE WORKING. 1. To provide an efficient and effective front line service dealing with a variety of service requests and providing information and guidance relating to repairs within Housing services 2. To maintain a high-level understanding of end-to-end customer...
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Repairs Customer Services Advisor
4 weeks ago
London Borough of Newham, United Kingdom CRA GROUP LIMITED Full timeJob Description3 months contract with local authoritiesFULL TIME OFFICE BASED ROLE. NO SCOPE FOR HYBRID OR REMOTE WORKING. 1. To provide an efficient and effective front line service dealing with a variety of service requests and providing information and guidance relating to repairs within Housing services 2. To maintain a high-level understanding of...
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Repair Services Associate
2 weeks ago
London Borough of Newham, United Kingdom CRA GROUP LIMITED Full timeJob DescriptionAs a Customer Relations Specialist with CRA GROUP LIMITED, you will play a crucial role in providing an efficient and effective front-line service dealing with a variety of service requests and providing information and guidance relating to repairs within Housing services. Key Responsibilities:• To provide a high-quality service to...
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Repairs Customer Services Advisor
4 weeks ago
Newham, United Kingdom CV-Library Full timeRepairs Customer Services Advisor Newham - Office Based Job Role To provide an efficient and effective front line service dealing with a variety of service requests and providing information and guidance relating to repairs within Housing services. To maintain a high-level understanding of end-to-end customer interactions and to ensure appropriate...
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Repairs Customer Services Advisor
5 months ago
Newham, United Kingdom Deekay Technical Full timeFULL TIME OFFICE BASED ROLE. NO SCOPE FOR HYBRID OR REMOTE WORKING. 1. To provide an efficient and effective front line service dealing with a variety of service requests and providing information and guidance relating to repairs within Housing services 2. To maintain a high-level understanding of end-to-end customer interactions and to ensure appropriate...
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Customer Service Representative
3 weeks ago
London Borough of Newham, United Kingdom CRA GROUP LIMITED Full timeJob Title: Repairs Customer Services Advisor**Contract Type:** 3 months**Location:** Local Authorities Office**Job Summary:** We are seeking a highly skilled and experienced Repairs Customer Services Advisor to join our team. As a key member of our repairs contact team, you will be responsible for providing an efficient and effective front-line service...
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Customer Service Representative
2 weeks ago
London Borough of Newham, United Kingdom CRA GROUP LIMITED Full timeJob Title: Repairs Customer Services AdvisorJob Description:As a key member of our team at CRA GROUP LIMITED, you will provide an efficient and effective front-line service dealing with service requests and providing information and guidance relating to repairs within Housing services. Your role will involve maintaining a high-level understanding of...
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Customer Service Representative
3 weeks ago
London Borough of Newham, United Kingdom CRA GROUP LIMITED Full timeJob DescriptionAs a Customer Service Representative with CRA GROUP LIMITED, you will play a vital role in providing an efficient and effective front-line service dealing with a variety of service requests and providing information and guidance relating to repairs within Housing services.Key Responsibilities:1. To maintain a high-level understanding of...
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Customer Service Representative
2 weeks ago
London Borough of Newham, United Kingdom CRA GROUP LIMITED Full timeJob DescriptionAs a Customer Service Representative with CRA GROUP LIMITED, you will play a vital role in providing an efficient and effective front-line service dealing with a variety of service requests and providing information and guidance relating to repairs within Housing services.Key Responsibilities:1. To maintain a high-level understanding of...
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Customer Service Representative
3 weeks ago
London Borough of Newham, United Kingdom CRA GROUP LIMITED Full timeJob DescriptionAs a Customer Service Representative with CRA GROUP LIMITED, you will play a key role in providing an efficient and effective front-line service dealing with a variety of service requests and providing information and guidance relating to repairs within Housing services.Key Responsibilities:1. To maintain a high-level understanding of...
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Customer Service Representative
3 weeks ago
London Borough of Newham, United Kingdom CRA GROUP LIMITED Full timeJob DescriptionAs a Customer Service Representative with CRA GROUP LIMITED, you will play a key role in providing an efficient and effective front-line service dealing with a variety of service requests and providing information and guidance relating to repairs within Housing services.Key Responsibilities:* To maintain a high-level understanding of...
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Repairs Quality Assurance Specialist
3 weeks ago
London, Greater London, United Kingdom Service Care Solutions Full timeWe are seeking a Repairs Quality Assurance Specialist to join our team at Service Care Solutions. The ideal candidate will have experience of working within the repairs sector, carrying out pre, post audit and quality inspections. They will be responsible for ensuring that contractors and suppliers are providing a consistently high-quality repairs service...
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Apple Device Repair Specialist
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Automotive Paint Repair Technician
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Domestic Service and Repair Specialist
3 weeks ago
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Gas Service and Repair Specialist
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London, Greater London, United Kingdom Rock Full timeJob DescriptionGas Engineer Role at RockWe are currently seeking a qualified Gas Service and Repair Specialist to work with us as a Contract Gas Engineer. The successful candidate will be responsible for maintaining and repairing gas systems and appliances for our clients.Key Responsibilities:Maintaining and repairing gas systems and appliancesEnsuring the...
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Automotive Repair Specialist
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London, Greater London, United Kingdom FMG Repair Services Full timeFMG Repair Services is the leading and largest comprehensive automotive repairer in the UK. As a key member of our team, you will have the opportunity to work on a wide range of vehicles and develop your skills in a fast-paced and dynamic environment.The workshop in Luton completes over 150 repairs a month, and you'll join a great team of 14 technicians,...
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Customer Service Representative
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Newham, United Kingdom Hatched Recruitment Group Full timeJob Role:To provide an efficient and effective front line service dealing with a variety of service requests and providing information and guidance relating to repairs within Housing services.Key Responsibilities:• Maintain a high-level understanding of end-to-end customer interactions• Handle difficult or sensitive enquiries effectively using the...